ContactContact & location
Talk to the clinic, not a call centre.
The phone is answered by our intake coordinator during clinic hours. You do not need to give your name to ask a question, and you will not be transferred to a sales team — we do not employ one.
Urgent
If you are experiencing chest pain, or an erection lasting longer than four hours, seek emergency care immediately. Do not wait for an appointment.
01Reach us
- Telephone
- (555) 018-4300
- care@mail.theedtreatmentcenter.com
- Please keep email to scheduling and general enquiries. Ordinary email is not a secure channel and should not carry personal health information.
- Address
- 1400 Meridian Avenue, Suite 210
Austin, TX 78704 - Clinic hours
Monday – Thursday8:00 am – 6:00 pm
Friday8:00 am – 4:00 pm
Saturday9:00 am – 1:00 pm
SundayClosed
02Finding us
- By car
- Underground parking is available beneath the building and validated at reception. Enter from the side street rather than the main avenue — the ramp is easy to miss.
- On foot
- The building sits two blocks south of the transit interchange. Take the second-floor lift directly to Suite 210; you will not pass through a shared waiting area.
- Finding the suite
- The directory lists the suite number only. Our clinic name does not appear on the building exterior or the lobby board.
03Send a message
For anything that is not clinical.
Scheduling, directions, parking, billing, or a question about something you read here. It reaches a monitored inbox and we reply to the address you give us.
If your question is about your own symptoms, treatment or medication, please book a consultation instead. Email is not a secure channel and that conversation deserves one.
Next step
Start with a conversation, not a prescription.
Ninety minutes with a physician who does only this. A full diagnostic workup, a written plan, and a clear price before anything begins.